FREE EXCHANGES & RETURNS IN 90 DAYS FREE SHIPPING IN ORDERS +100€

FAQ

SIZE

¿Do you have any doubts about the size?

For the collection Oslo o Banzai. In case you are undecided between two sizes of woman sneakers, wer recommend that you choose the smallest. In case of man sneakers, the biggest.

For the collection Kailash. In case you are undecided between two sizes of sneakers, wer recommend that you choose the smallest.

For the collections of jelly shoes. If you are undecided between two sizes of jelly shoes, we recommend that you choose the biggest.

Moreover, the first size change or returns is free.

You have 90 days to make any change or return.

¿Are the Flamingos you ordered not your size?

Visit our Customer Service Section, fill out the INCIDENCES form and we will process your change or return.

* In case of only returning part of the order, if the total amount of unreturned products does not exceed the minimum to obtain the offer of free shipping expenses, shipping costs will not be refunded.

ORDER

¿When will you receive your order?

Deliveries to Mailand Spain and Balearic Islands can take only 1 or 3 days to arrive. Deliveries to Canary Islands, Ceuta and Melilla can take between 3 or 5 days.

Shipments to Europe take between 3 or 5 working days. We ship to the following countries: Germany, Austria, Belgium, France, United Kingdom, Netherlands, Ireland, Italy, Portugal and Switzerland.

Your order could suffer a delay in sales season, Christmas and national festivities.

¿Do you have a problem with your order?

Contact us through contact@flamingoslife.com and we will solve it as soon as possible.

¿How much are the shipping costs?

Shipping costs are calculated automatically in the checkout process.

Shipping table
Address Shipping time Shipping cost
Spain (Mainland and Balearic Islands) 1-3 working days €5.95
Spain (Canary Islands, Ceuta and Melilla) 3-5 working days €9.95
Portugal 2-4 working days €6.95
Germany, Belgium, France and Netherlands 3-5 working days €8.95
Austria and Italy 3-5 working days €12.95
United Kingdom, Ireland and Switzerland 3-5 working days €14.95

Free shipping in orders over 59€ to Mainland Spain and Baleareic Islands and over 100€ to Europe.

PAYMENT

¿What payment methods are available?

You can pay by debit / credit card (American Express, Visa, Mastercard, ...), through PayPal.

¿Payment methods are safe in your website?

Our website uses SSL security certificates so your data will be totally secure. We do not keep any of the data you give us, but rather it is sent to the payment platforms in an encrypted and totally secure way in order to carry out the transaction with the bank.

¿Where can I introduce the discount code?

Discount codes apply during the checkout process.

OTHERS

¿How can you contact us?

Through email: contact@flamingoslife.com

¿Are you a blogger?

Write to: collab@flamingoslife.com

¿Want to sell flamingoslife in your store?

Ask for information: retail@flamingoslife.com

Or call us at: +34 622 956 405

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